Amazon is one of the largest multinational technology company based in Seattle. They offer a wide variety of services including eCommerce, digital streaming, cloud computing, and artificial intelligence.
Since you are reading this, it is safe to assume that you have an Amazon account or want to contact them regarding an issue with your order. No matter, what the reason is, we will give you every detail to contact Amazon customer service.
Many of you are not sure about Amazon customer service number as you are unable to locate it on the homepage of the eCommerce site. No worries, because we have got you covered.
How to contact Amazon customer service?
There are different ways through which you can contact Amazon customer service. For instance, you can give them a call over the phone, live chat with them, or even email them.
No matter, what your issue or query is Amazon customer support is always there to help you out. The good thing is that they are available 24/7 which means you can contact them at any time of the day.
- Phone Number
The best way to get in touch with Amazon customer service is over the phone. All you have to do is give them a call on their number: 1-888-280-4331. This number is online 24/7, so you can call them whenever you want. This is an easy way to reach them as you don’t have to wait for them to respond.
- Chat with a customer executive
If you are a shy kind and don’t feel comfortable calling them, then you can opt for the chat option. For this, you need to go to your Amazon account and scroll down. Click on the option Help and then go to Need More Help. Then click on Contact Us from the given menu.
Now select your general area of concern from the drop-down menu and then click on Tell Us More. You will get to see the option Chat, click on it and you will be set with a customer care executive for online conversation.
You can also send an email to Amazon customer care. There are two emails available.
- For billing issues: cis@amazon.com.
- For general inquiries: primary@amazon.com.
If you choose to email them, then you will have to wait for their response which may vary from 24 hours to 2 days.
If you want to contact Amazon customer care service, you can opt for any of these mediums of contact.
